Frequently asked questions to PRUEFSTER

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Have a look at frequently asked questions. You can contact us, if you don't find the right answer. We're pleased to help you anytime.

Participant? Check the Student FAQ.

PRUEFSTER is a service that monitors and supports your customers while they take your exam online. We don´t offer an examination tool. But you can integrate and connect all your existing tools or LMS like Moodle, Blackboard, EvaExam, LPLUS, Hogrefe, ILIAS and many other...

There are different ways to integrate your exam, you can choose the best for your requirements.

You can provide a general exam link that will forward your participants to your exam after the come through our proctoring.
You can also provide an individual link for every participant, that contains special information for an automatic log-in process.

If you use a tool that can be provided via LTI, the integration is very easy. We just need the launch URL + the secret key of your exam to connect it. Your participant will be automatically registered for your exam, after the click on the exam link.
It can be both ways: We consume your LTI tool or your tool consumes us. It depends in which tool the participant is registered first and which tool should be updated automatically afterwards.

Your participants can download / upload documents and work on them on their device, if you don´t have any exam online yet.

If you have further questions, you can schedule a free consultion here!

No, we don´t have restrictions for your content. It can be all types of questions for every topic.
We don´t have influence on what you provide to your participants.
You are responsible for the content and its accuracy.

If you have further questions, you can schedule a free consultion here!

No, there are basically no restrictions. For very short (<30min) and very long tests (>3h) there may be some additional conditions.

If you have further questions, you can schedule a free consultion here!

Yes, everything can be managed via a REST-API. You can automate your workflow completely.

If you have further questions, you can schedule a free consultion here!

Yes, you can connect an external platform via LTI. Once a platform is connected, you can choose the exams you want to proctor.

If you have further questions, you can schedule a free consultion here!

There are different ways to register your customers for an exam, depending on the type of integration and number of participants.

You can use the API to register participants automatically at one step of your internal process.

CSV-files are another way to register groups of participants for different exams. If you only have small numbers, you can register them manually.

It´s also possible to share a registration link which can be used by your participants to register themselves.

If you have further questions, you can schedule a free consultion here!

Yes, there are. If you have only a few participants or if you cannot predict how many of them will use the online option, you can choose a model without any fixed costs. We only calculate the actual usage in these models.

If you have further questions, you can schedule a free consultion here!

No, there is no general set-up fee, if you choose our normal proctoring solutions. If you have special requirements, there might be extra costs, depending on the effort it takes.

If you have further questions, you can schedule a free consultion here!

No, there is a monthly bill for your usage in the previous month.

If you have further questions, you can schedule a free consultion here!

Thats depends on differents keys, like the duration or the type of monitoring. Please contact us for exact information about the pricing. We will find a model that fits for your requirements.

If you have further questions, you can schedule a free consultion here!

Yes, our service is GDPR compliant. It´s based in the EU and made for clients within the EU. Our way of working is focused on privacy and was shaped by the principles of the GDPR.

If you have further questions, you can schedule a free consultion here!

We use different software solutions for our service. All solutions are hosted within the EU. All streams are processed within the EU. All data is stored within the EU.

The main part of the system is hosted in an AWS data center in Frankfurt am Main, Germany.

Depending on the type of service you are interested in, some systems are hosted in data centers in Ireland, France and Belgium.

If you have further questions, you can schedule a free consultion here!

All proctors, reviewers and support agents are employees of PRUEFSTER. We don´t use any external services for this.

If you have further questions, you can schedule a free consultion here!

Yes, we have. Sebastian Boldt is our certified DPO and responsible for monitoring our data processing.
You can contact him at privacy@pruefster.com.

Yes, you can. There are some predefined parameters you can choose, like pen & paper, calculator and externals programs but you can also define your own custom regulations for every exam.
You can allow special tools or ban special material or behavior during the examination.

If you have further questions, you can schedule a free consultion here!

Yes, you can use your own logo and you can adjust the complete wording that the participants see during the process.
You can change the wording for every exam, so you can serve different languages or different types of customers.

If you have further questions, you can schedule a free consultion here!

That depends on the model you choose and the start time. Technically it can be up to 600 starts per minute.
Our proctoring and review capacity is around 1000 exams per day right now.
If you have a project that requires more, please contact us in advance. We will increase capacities and reserve it for you.

If you have further questions, you can schedule a free consultion here!

That depends on the volume you need and our workload in that period. You can register small groups 3 days before the exam starts, without any reservation.
Capacities for exams with higher volumes (100+ participants) should be reserved at least 2 weeks in advance.

If you have further questions, you can schedule a free consultion here!

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